Tourism
Value

Moving the conversation from visitor numbers to value created.

Economic, community, environmental and strategic value.

THE OBJECTIVE IS NOT MAXIMUM TOURISM.
IT IS BETTER TOURISM VALUE.

Traditional tourism measurement heavily overweights volume, misses what matters, and misleads. Those served — staff, supply chain, the wider community — bear the real impact. What value is better and what's missing and who captures it?

ECONOMIC VALUE

  • Direct visitor spend
  • Local business earnings
  • Jobs and wages
  • Tax contribution
  • Business resilience

COMMUNITY VALUE

  • Quality of life
  • Cultural continuity
  • Social cohesion
  • Community pride
  • Inclusive participation

ENVIRONMENTAL VALUE

  • Resource stewardship
  • Environmental quality
  • Climate resilience
  • Biodiversity protection
  • Regenerative tourism

STRATEGIC VALUE

  • Destination positioning
  • Brand reputation
  • Long-term competitiveness
  • Innovation capacity
  • Strategic independence

THE SHIFT: FROM VOLUME TO VALUE

TRADITIONAL: TOURISM FOR VOLUME TOURISM VALUE THINKING
More arrivals More value per visitor
Peak occupancy Better arrival distribution
Visitor spending Local value capture
Tourism growth Sustainable economic contribution
Promotion Stronger demand management
Success this season Long-term destination resilience

VALUE LEAKAGE

Not all of the value tourism creates is captured locally.

Value leaks when businesses are externally owned, imported inputs dominate, profits are repatriated, and local supply chains are weak.

Tourism Value measures both value created and value captured locally.

FRAMEWORK OUTPUTS

Tourism Value Profile

Comprehensive scorecard across all four dimensions.

Local Value Capture Analysis

Understand how much value is retained in the local economy.

Opportunity Map

Identify priority areas for value improvement.

Scenario Planner

Compare pathways and decisions for impact.

Community Value

Track well-being and quality of life outcomes.

Value Opportunity Map

Visualise hotspots for strategic action.

EXAMPLE INDICATORS

  • Visitor quality
  • Supplier mix
  • Local economic retention
  • Tax contribution
  • Wage quality
  • Seasonality distribution
  • Land use pressure
  • Social investment
  • Visitor-to-resident pressure
  • Environmental footprint
  • Destination concentration
  • Brand strength

Better value for visitors, residents
and the destination.

Measure what matters. Manage what matters. Grow what lasts.

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