Visitor Impact
Index

Measuring what visitor activity leaves behind.

Performance, sentiment, impact and long-term resilience.

THE FOUR PILLARS OF THE INDEX

01

PERFORMANCE

Track how tourism performs across key indicators.

02

SENTIMENT

Understand how visitors and residents feel about the experience.

03

IMPACT

Measure the effects on economy, environment and society.

04

RESILIENCE

Assess the destination's ability to adapt and thrive over time.

THE INDEX ARCHITECTURE

PERFORMANCE
+
SENTIMENT
+
IMPACT
+
RESILIENCE
=
VISITOR IMPACT INDEX

WHAT THE INDEX CAN REVEAL

A destination reveal's its truth in the traces left behind by resident sentiment, rising pressure and collective value.

The Index turns insight into action by uniting people, place and performance.

Coastal Destination Impact Landscape

EXAMPLE INDICATORS

  • Visitor spending
  • Length of stay
  • Peak vs off-peak
  • Occupancy rates
  • Visitor satisfaction
  • Resident sentiment
  • Net recommendation
  • Experience quality
  • Infrastructure pressure
  • Natural density
  • Economic leakage
  • Social value created
  • Adaptive capacity
  • Governance strength
  • Environmental health
  • Risk exposure

RESEARCH OUTPUTS

Visitor Impact Profile

Comprehensive overview of destination performance.

Baseline & Trend

Tracking movement across time and pillars.

Destination Pressure Heatmaps

Visualise where impact concentrates.

Resilience Assessment

Evaluate adaptive capacity and long-term health.

Annual Impact Review

Year-on-year progress and strategic priorities.

Better measurement. Better decisions.
Better destinations.

Evidence that endures. Impact that compounds.

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